Reinventing IT for the AI Era

While the business environment for the telecoms operator remains relatively static and unchanging, it is a time of huge change, excitement and risk for the IT organization.

Transformation has been the overarching theme and focus for the CIO and the wider IT organization for the last 10 years. But the scale, the speed, the drivers and the capabilities have been fundamentally overhauled in the last three years with the emergence of Generative and Agentic AI.

This webinar is based on one of the largest ever surveys of leaders, decision-makers and practitioners within telecoms operator IT organizations. It reassesses the drivers for transformation in 2026 as the AI era begins to take shape. Topics to be covered in the webinar include the following:

• What are the new products, services and monetization opportunities that IT organizations are seeking to enable?
• Where different IT organizations are prioritizing different initiatives
• The evolution of architecture and software engineering functions
• The status of Agentic AI adoption
• How AI is changing the very nature of transformation