Featured
Scaling to AN Level 4 to unlock network value
A new whitepaper sets out a vision and framework to help communications service providers (CSPs) move towards Level 4 autonomous networks
Transformation 2.0: towards an AI-native Open Digital Architecture
TM Forum’s Open Digital Architecture (ODA) is evolving with the help of a new blueprint and roadmap to deliver AI-native telco capabilities
Telco revenue growth: is it back to the future for CSPs?
Our fifth annual revenue growth Benchmark survey explores the challenges and opportunities for operators, providing a detailed breakdown of B2B and B2C service categories
Agents of change: integrating AI into customer experience operations
What are the challenges in integrating agentic AI into customer experience operations? Find out in our new report
Join our newsletter
Get insights, news, and updates on industry trends, technologies, and standards straight to your inbox
Member Insights
View all Insights
Shailesh Patwardhan
27 Jul 2026
1 minutes Tech Mahindra’s Shailesh Patwardhan looks at why the telecoms industry’s next efficiency frontier sits between processes, capabilities and operational reality.
Ashish Nahar
23 Jul 20261 minutes Quintica's Ashish Nahar explains why it’s important for CSPs in the Middle East and Africa – where organizations often operate across multiple countries and regulatory environments – to adopt a common, AI-enabled operating model, and how TM Forum’s Trustworthy AI & Data Mission can help.
Jen Hawes-Hewitt
17 Jul 20261 minutes Google’s Jen Hawes-Hewitt reflects on DTW Ignite 2026 and the transition from siloed automation to truly agentic networks.
Shreyans Mehta
13 Jul 20261 minutes Cequence Security CTO Shreyans Mehta explains the concept of ‘agentic zero trust’ and why organizations must continuously validate the behavior of AI agents.
Philip Sharpe
09 Jul 20261 minutes Sonalake CEO Philip Sharpe explains why the connectivity supply chain is becoming more complex and how aggregators can help.
Jai Rajaraman
09 Jul 20261 minutes Ocient’s Jai Rajaraman explains why CSPs can’t scale AI without a unified, real-time and trusted data foundation.
