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New-generation intelligent operations: An AI-native reinvention
This white paper draws on case studies from ten operators to explore how the shift towards AI-driven, autonomous operations can improve efficiency, network resilience and customer experience.
Transformation 2.0: towards an AI-native Open Digital Architecture
TM Forum’s Open Digital Architecture (ODA) is evolving with the help of a new blueprint and roadmap to deliver AI-native telco capabilities
Scaling to AN Level 4 to unlock network value
A new whitepaper sets out a vision and framework to help communications service providers (CSPs) move towards Level 4 autonomous networks
Reinventing IT for the AI era
IT reinvention is emerging as a focus in communications service providers' transformation strategies, largely because of the new capabilities enabled by AI. Read our new report to find out how AI is shaping the future of IT.
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Priya Saxena
05 Oct 2026
1 minutes Zinkworks’ Priya Saxena argues that progressing from digital models to digital shadows and digital twins gives operators the foundation for closed-loop, cross-domain network autonomy.
Tanya MacPherson
24 Sep 20261 minutes iQmetrix’s Tanya MacPherson looks at why using AI to orchestrate across channels, rather than optimize within them, is key to improving customer experience.
Joseph Farrar
14 Sep 20261 minutes Telcos hold a strategic position in the flow of real-time communications. They have an opportunity to turn it into something more valuable than transport. Nuwave Communications Chief Data & AI Officer Joseph Farrar explains.
Bogdan Yatsenko
03 Sep 20261 minutes Kyivstar’s Bogdan Yatsenko explains why a valuable marketing tool like zero-rated data can also create an under-recognized business assurance risk.
Dr. Sukrit Kalia
27 Aug 20261 minutes As the telecoms industry shifts from rule-based automation to agentic AI, operators need to adopt a governance-first strategy for AgenticOps from the start. Omantel’s Dr. Sukrit Kalia explains.
Hakan Ekmen
27 Aug 20261 minutes The telecoms industry has made significant progress in automation. Now, it’s time to translate it into broader enterprise impact through cross-domain autonomy. Hakan Ekmen, CEO of P3 communications, explains.
Jul 26
Sep 26
