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Where do the best opportunities lie for operators seeking returns on their AI investment? Find out in our latest infovisual
Chris Silberberg, TM ForumBy submitting this form, you acknowledge that your contact information, including email address, will be shared with the sponsor, and consent to TM Forum contacting you by phone or email to fulfill your request and to inform you about appropriate products or services.
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How telcos can turn AI opportunities into revenue growth
Communications service providers (CSPs) are still looking for returns on their considerable investment in AI. Much of the focus to date has been on customer experience functions, and there are now clear signs of operational benefits and positive business impact in these domains.
But respondents to our surveys say other AI products and services offer significant opportunities for growth, ranging from infrastructure-related services delivering agentic and sovereign AI to professional services and dedicated AI applications.
This infovisual draws together TM Forum’s research on IT investment, AI scaling and telco B2B revenue growth to show how and where operators are hoping AI will create meaningful opportunities for new revenue streams.
