Featured

Humanizing AI: putting people at the heart of customer experience
AI promises to revolutionize customer support and deliver smarter, automated and more personalized omnichannel services.

Innovating in Asia: exploring the key drivers for growth
Communications service providers in Asia are at the forefront of innovation in developments such as 5G, AI and autonomous networks

Telco Revenue Growth: Is B2B a beacon of light?
Revenue growth is still challenging for communications service providers, but there are some glimmers of light, particularly in B2B services

Managing the economics of hybrid cloud: striking a balance to optimise operations
CSPs’ cloud deployments are integral to shaping future network architecture, but achieving transformation involves balancing cost considerations against performance and strategic decisions.
Join our newsletter
Get insights, news, and updates on industry trends, technologies, and standards straight to your inbox
Member Insights
View all InsightsTechNarts Founder and CEO, Taha Yaycı, discusses why effective configuration management is critical in the 5G era.
Comarch explores the key trends shaping telecommunications in 2025 and the implications for operators and vendors.
Michal Usak, Director Business Consulting at CGI, discusses the importance of matching integration strategies and architecture foundations with external partners and looks at how this can be achieved.
Discover how AI improves telecom customer experiences by predicting churn, optimizing investments, and linking networks with business outcomes.
In collaboration with AI vendors, Zain Jordan built and implemented an Open AI LLM-powered chat bot platform that allows employees to query business and legal documents using natural language.
Marwan Bin Shakar, acting CTIO, e& UAE, discusses how the company plans to build on 5G Advanced and evolve towards an AI-native 6G.